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How to Teach Technicians (without putting them to sleep) (PDF)
I've taught tens of thousands of technicians all across North America and I've learned a lot along the way. People tell me they keep coming back to my seminars because I tell good stories and I make the learning fun and painless. If you'd like to learn how to do that, read this book. Lots of trade secrets in here. Profit from them.
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The Bare Bones Weekend Biz Plan, by Ellen Rohr
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Just Add H2Oh! (A recipe for hydronic marketing success) (PDF)
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